🌍 1. Shipping Coverage

We currently ship only within the United States.
International shipping is not available at this time.

⏳ 2. Order Processing Time

1. All orders are processed within 1–3 business days after payment confirmation.
2. Orders placed on weekends or holidays will be processed on the next business day.

📦 3. Delivery Timeframes

1. Standard delivery time is typically 5–10 business days after dispatch.
2. Delivery times may vary depending on location, carrier performance, weather conditions, or peak seasons.

🧾 4. Shipping Method

1. All orders are shipped via standard domestic carriers.
2. Tracking information will be provided once the order has been dispatched.

⚠️ 5. Delivery Issues

1. Customers must ensure the shipping address is correct and complete.
2. We are not responsible for delays caused by incorrect address details or carrier-related issues.
3. If a package is returned due to address errors, reshipping fees may apply.

📩 6. Contact Support

Hammer Ice LLC

Email: jing@hammericellc.com
Phone: +1 (424) 389-1737